Privacy Policy

PRIVACY POLICY

When you make a purchase from ZA Advantage LLC, we only request essential information to fulfill your order. Unless you explicitly grant us permission, we will never share your information with anyone outside our organization.

At ZA Advantage LLC, safeguarding our clients' personal data is a top priority. To fulfill your order, we collect only necessary and crucial information.

COLLECTION OF DATA

ZA Advantage LLC's privacy policy ensures the utmost confidentiality for any data collected from our clients via email, phone, Contact Us form, or Order Form. Rest assured that your data remains secure and is never shared, sold, or made public.

We require both mandatory and optional information from new customers, including name, company name, billing address, email, secondary email, phone numbers, fax numbers, order details, and country of residence. Additionally, we need the details outlined in the creative brief before initiating your order.

We also collect opinions, such as complaints, appreciation, and comments about our products. Information like your Internet Protocol (IP) address, browser type and version, operating system, and visit timestamp are recorded. Google Analytics or a similar service may assist in gathering this data.

HOW THE DATA WILL BE USED

Apart from billing information for payment processing, the collected data helps us determine your specific product needs and any customization requests. Customer email addresses are used for order updates, receiving feedback, and delivering the final product.

Additionally, we may inform you via email about site changes, special offers, new products/services, or industry updates. This data aids in refining our advertising campaigns and tracking top-selling items.

CONFIDENTIALITY OF FINANCIAL TRANSACTIONS

To ensure the highest level of security for financial transactions, we accept various payment methods. The payment processor uses Secure Sockets Layer (SSL) indicated by "https://" in the domain, ensuring the security of billing and payment details.

CONFIDENTIALITY

We value our clients' privacy and will never jeopardize their trust by disclosing their data. Your contact information, including name, billing address, email, phone number, and more, is securely stored and accessible only to authorized personnel.

AMENDMENTS

If additional security measures are needed, ZA Advantage LLC may update its privacy policy. Any changes related to personally identifiable information security will be communicated well in advance of the update.

CONDITIONS OF INFORMATION DISCLOSURE

While we prioritize keeping information confidential, legal obligations may require us to disclose information in response to judicial proceedings, court orders, or other legal procedures.

GET IN TOUCH

Use the provided form to reach out if you have questions or comments regarding our privacy policies.

REVISION POLICY

You may request revisions within the limit of your purchased package to ensure we meet your requirements. Changes that maintain the core design concept are included at no extra cost. You'll receive the updated design within 48 hours. Significant changes or additional revisions may incur additional charges.

REVISION POLICY

ZA Advantage LLC does not offer refunds in the following scenarios:

For service bundles, if you're unhappy with one service, only that service will be eligible for a refund, not the entire bundle. No refunds are provided after 15 days following purchase, and certain services like Social Media, SEO, Domain Registration, and Web Hosting are non-refundable. Once a website design is approved and in production, no returns are accepted.

REFUNDS

To request a refund, follow these steps:

QA POLICY

GUARANTEED SATISFACTION

DELIVERY POLICY

RECORD MAINTENANCE

ZA Advantage LLC retains finalized designs on file in case of missing orders.

CUSTOMER SUPPORT

Our customer service is available 24/7 to address your questions and issues.

COMMUNICATION POLICY